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Privacy Policy

Last Updated: September 3, 2025

1. Introduction

This Privacy Policy describes how KabJunction collects, uses, and protects the information you provide when using our website, mobile applications, and related services (collectively, the “Services”).

KabJunction is committed to protecting your privacy and ensuring that your personal information is handled responsibly. By using our Services, you agree to the terms of this Privacy Policy. We may update this policy from time to time, and the latest version will always be posted on this page.

 

2. Information We Collect

We may collect the following information:

2.1 Personal Information

  • Name, email, phone number, login credentials, address, government-issued IDs, date of birth, and profile photo.
     

2.2 Driver / Partner Information

  • Vehicle registration, insurance details, driving license, and other required documentation for service verification.
     

2.3 Location Information

  • GPS, IP address, Wi-Fi, or other geolocation data to provide and optimize transportation services, calculate fares, estimate arrival times, and enhance safety.
     

2.4 Transaction and Usage Information

  • Trip details, dates, times, distance traveled, amount charged, payment details, promotional codes, and history of Services used.
     

2.5 Device and Log Information

  • IP address, device type, operating system, browser type, app usage, crash reports, and activity logs.
     

2.6 Feedback and Ratings

  • Reviews, ratings, and surveys provided by riders, drivers, or other users.
     

2.7 Additional Information

  • Data voluntarily submitted for promotions, contests, customer surveys, or support requests.
     

 

3. How We Use Your Information

KabJunction uses the information collected for the following purposes:

  • Provide and improve our Services, including trip planning, matching riders with drivers, and payment processing.
     

  • Ensure user safety and security of services.
     

  • Facilitate communication between riders, drivers, and support teams.
     

  • Conduct research and analysis to improve services, features, and user experience.
     

  • Send promotional offers, updates, or alerts, if you have opted in.
     

  • Comply with legal obligations and enforce our Terms of Use.
     

We do not sell your personal information to third parties for marketing purposes.

 

4. Cookies and Tracking Technologies

KabJunction may use cookies, web beacons, SDKs, or similar technologies to:

  • Authenticate users and maintain session security.
     

  • Remember preferences and personalize Services.
     

  • Measure website or app usage and analyze trends.
     

  • Deliver and track advertisements and promotional content.
     

Third-party service providers may also use cookies or tracking technologies for analytics and advertising purposes. You may manage cookies through your browser or device settings.

 

5. Sharing and Disclosure of Information

We may share your information in the following circumstances:

  • With Service Providers: To facilitate transportation services (e.g., driver-partners, payment processors, claims handlers).
     

  • Legal Requirements: If required by law, regulation, or court order.
     

  • Business Transfers: In the event of mergers, acquisitions, or asset sales, subject to similar privacy protections.
     

  • With Consent: When you explicitly authorize sharing for specific purposes.
     

We will not sell your personal information to third parties without your consent.

 

6. Data Security

We implement reasonable technical, administrative, and physical measures to protect your personal data from unauthorized access, use, disclosure, or alteration. However, no system is completely secure, and we cannot guarantee absolute security.

 

7. Retention of Information

  • Personal data associated with active accounts will be retained until the account is deleted.
     

  • Transactional and trip history may be retained for legal, accounting, or dispute resolution purposes.
     

  • Upon account deletion, personal identifiers will be removed or anonymized.
     

 

8. User Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

  • Accessing or requesting a copy of your data.
     

  • Correcting or updating inaccurate or incomplete data.
     

  • Requesting deletion of personal information (account deletion).
     

  • Withdrawing consent for data processing where applicable.
     

To exercise your rights, contact us at support@kabjunction.com.

 

9. Third-Party Links and Services

Our Services may include links to external websites or third-party platforms. KabJunction is not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before sharing information.

 

10. Children’s Privacy

KabJunction Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

 

11. International Data Transfer

If you access our Services from outside India, your data may be transferred to and stored on servers located in India or other countries. We ensure that such transfers comply with applicable laws and maintain appropriate safeguards.

 

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Users are encouraged to review this page regularly.

 

13. Contact Us

For any questions, concerns, or requests regarding your personal data or this Privacy Policy, contact:

Email: support@kabjunction.com
Address: KabJunction, 2033, Fourth Floor, Sainik Colony, Faridabad -122002

 

14. Account Deletion

You can request deletion of your account and associated personal information by emailing support@kabjunction.com. Account data will be retained until any open transactions are complete. Afterward, personal information will be deleted or anonymized, while transactional records may be retained for legal and accounting purposes.

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